Billing Terms And Conditions
Glowwskin Payment Policy
At Glowwskin, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience.
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
- Union Pay
All payments are processed in Australian Dollar (AUD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Glowwskin are in Australian Dollar (AUD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
Glowwskin uses SSL encryption and trusted payment gateways to ensure all transactions are secure.
We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Return & Refund Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues with payment or refunds, please contact us first at info@glowwskin.com.
6. Fraud Prevention
- Glowwskin reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Us
If you have any questions or concerns regarding payments, feel free to reach out to us:
- Store Name: Glowwskin
- Email: info@glowwskin.com
- Address: Unit 2A, 17/F Glenealy, Tower No.1 Glenealy Central, Hong Kong
Open Hours:
- Monday to Friday: 09:00 AM – 4:00 PM (GMT)
- Saturday & Sunday: 10:00 AM – 02:00 PM (GMT)
Response Time:
Our customer service team typically responds within 24 to 48 hours